WEBCAST - Libraries and Their Clients: Free or Fee Services. Supporting Social Communication in the Digital Era
The worldwide financial crisis is causing libraries to search for more competitive, low-cost solutions to support scholarly research and public services. The aim of this digital videoconference is to display valuable initiatives and highlight examples of low-cost/free-of-charge digital or print communication services offered by libraries.
Diane Nester Kresh is the director of the Arlington County, Virginia, Department of Libraries. She was formerly director for public service collections at the Library of Congress, where she directed a staff responsible for 15 of the library's reading rooms, and for custody and security of more than 113 million items in the library's general and special collections. She has received awards for her role in launching the innovative "Collaborative Digital Reference Service."